
In this course we will holistically assess complex system behaviors by examining their various complexities, including technical, human, political, resource, and environmental processes. Thereby, we aim to understand how changes and various design solution alternatives impact the extended life of systems and organizations. Exploring how to manage changes in the design, development, and deployment of systems requires individuals to conceptualize and understand the inherent complexities. It also requires ongoing planning and implementing organizational, team, or individual change within the working environment. In this course you will increase your knowledge of and skills in the change making process which has many different layers: cognitive, behavioral, and affective. You will also learn to assess system behaviors by examining the various complexities of engineering systems, including technical, human, political, resource, and environmental processes. The world is filled with messy, complex, ‘wicked’ problems. These issues are multi-layered, circular, and systemic in nature. Yet, many engineers, managers, and analysts attempt to simplify these systems into linear models with simple relationships. The consequence of this approach is that adopted interventions tend to only work for the short term, if they work at all, or have significant unintended consequences.
These are the teamchers you'll work with on the challenge.
The learner can reflect on own behaviors and challenges as a future change agent and how they might positively or negatively affect others in the change process.
The learner can apply systems thinking with a series of various models, and tools that support the decision-making process within a specific project.
The learner can integrate the insights into implementable advice for the challenge provider.
The learner can explain how different scientific perspectives on organizational/team/individual-level change theories are applied in real-life cases.
The learner can understand the complexities of engineering systems, and the implications of change on system behavior, and visualize them effectively.
The learner can evaluate the external and internal environment of the case, design points of improvement, and how this relates to responsible change.
The learner can analyze the role of stakeholders and incorporate them with various views aspects of complex systems.
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