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micro-module

AI and Consumer Behaviour ​

AI and Consumer Behaviour ​

AI's impact on consumer behaviour
Coming soon
Coming soon

The enrollment period opens soon for this learning opportunity

Description

Purpose: to develop competencies for learners about AI's impact on consumer behaviour, involving such aspects as consumer journey, consumer experience enhancement, chatbots and consumer relationship management, ethical and legal issues, marketing analytics, and predictive analytics, and to develop abilities of critical thinking skills for artificial intelligence challenges evaluation. The target audience of the micromodule “AI and Consumer Behaviour” are learners, who want to understand how AI-driven technologies make an impact on consumer behaviour. The practical benefits of this micromodule lie in empowering learners with the knowledge and skills needed to understand the application of AI tools for the consumer behaviour improvement and critical aspects of this technology usage.

The Team

LZ
Ligita Zailskaitė-Jakštė
Teacher
0 learners
Study format
Online
Application period
23 December 2024 – 23 February 2025
Study period
17 March – 2 May 2025
Credits
2 ECTS
Pace
20%
Hosting university
Kaunas University of Technology
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Learning outcomes

Understand changes made by AI

Learners will be able to describe consumer behaviour changes, involving aspects such as consumer journey, consumer experience enhancement, chatbots and consumer relationship management, ethical and legal issues, marketing analytics, and predictive analytics, which can be impacted by artificial intelligence.

ESCO SKILLS

Evaluate AI impact on consumer behaviour from two perspectives

Learners be able to evaluate the benefits, value creation, and challenges of AI in the consumer journey from two perspectives: the consumer (user) and the company.

ESCO SKILLS

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Information

In this course we will look to the AI impact on consumer behaviour from two different perspectives: consumer and company / brand. The main theories which help to understand consumer acceptance of technology will also be presented. The micromodule is interdisciplinary and covers marketing, business, consumer psychology, and technology disciplines.

Each week, students will be engaged in video lectures, quizzes, readings, discussion forums, and case study analyses. These activities are designed to expand students’ knowledge, and to encourage and strengthen their critical thinking skills. The combination of these learning elements will contribute significantly to the students' understanding of the subject matter and foster the development of their analytical and critical thinking abilities.

The relevance of this micromodule lies in its timely exploration of the relationship between AI and consumer behaviour, addressing current industry needs and preparing students for the challenges and opportunities presented by the evolving landscape of digital marketing.

Hosting university

Kaunas University of Technology

Kaunas University of Technology